Tips For Improving The Coin Operated Laundry Experience For Your Customers

If you own a coin operated laundromat, you likely have a torrent of customers coming in and out, using your machines. You might notice that many of them have to stay at your laundromat for a while if they have multiple loads of laundry to do or if they need to dry something that is large and thick, therefore taking a long time. You might want to improve the overall experience of the coin operated laundry beyond making sure that your machines are clean and well-maintained. Here are some easy, cheap ways that you can make your laundromat experience better for your customers.

1. Add a Change Machine

If you don't have one already, you absolutely need to add a change machine. The reason for this is that most people do not have the fourteen to twenty quarters that are needed to actually do the laundry. This can cause people to have to go from business to business trying to find people who will change their dollar for quarters. Instead, install a change machine in your building that will do it automatically. You can stock it with the quarters that you gather from your machines. Also consider having a change machine that takes nickels and dimes and returns the appropriate amount of quarters.

2. Have Lots of Places to Fold

Make sure that you have enough places for people to fold their clothes. This will allow you to ensure that your customers are going home with clothes that are neatly folded and that won't wrinkle during the car ride home. This simple practice of adding more surfaces for people to fold on will do a lot to help improve overall customer satisfaction at your coin operated laundromat.

3. Include an Iron

Consider having a iron that people can also rent out for about fifty cents an hour. This is good for people who need to go immediately to an event where they need to wear nice clothing. By having this iron, you can ensure that your customers go home with clothes that are not wrinkled. 

4. Include Seating

Finally, be sure that you have at least a little bit of seating and possibly some tables for people to hang out and play cards while they wait for their clothing to dry.

For more information, talk to a company that specializes in coin operated laundry equipment. They might have coin operated irons that you can also purchase. For more information, contact companies like Metropolitan Laundry Machinery Sales Inc.


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